Accessing Best Start Family Hub – City of London services

Free integrated support for families with children aged 0–19 (or 25 with special educational needs), offering services, including family help, health and education support, all in one place to ensure you get the right help at the right time.

Take a look at this page to find out how you can access support and services available on our Best Start Family Hub – City of London for children, young people and families, from pregnancy to age 25, as well as information for children and young people with special educational needs and disabilities (SEND). 

All residents whose local authority is the City of London are welcome!

Anyone including parents, prospective parents, carers, young people, family members and care leavers, can contact the team to find out more about what support and services are available.

Most of our Best Start in Life (0-5) services are open to residents of neighbouring local authorities. Please contact us to find out more by calling 020 3838 1420 or emailing BestStartFamilyHub@cityoflondon.gov.uk.

Activities and services are run across the City of London, including at our libraries and community centres. Some services, such as health services, are accessed outside of the City of London. Our team can talk to you in more detail about this. 

Please fill in our online registration form if you’d like to register to take part in or join Family Hub activities and services. One of the team will then be in touch to help you find the support and services you need.

If you need this information in another format or language, or if you have any questions, please contact the team by emailing BestStartFamilyHub@cityoflondon.gov.uk or calling 020 3838 1420.

Professionals who would like to refer a City of London resident can contact the team by emailing BestStartFamilyHub@cityoflondon.gov.uk or calling 020 3838 1420

The national government requires all local authorities to set up Best Start Family Hubs. It has produced information for parents and carers about family hubs

If you would like to share any thoughts and comments on the Best Start Family Hub – City of London, please contact us.

If you’d like to help shape the development of the Best Start Family Hub – City of London on an ongoing basis, you can join our engagement group called the Family Design Lab.

Best Start Family Hubs logo with City of London logo and Funded by UK Government logo